Terms and Conditions

Introduction

These terms and conditions outline the rules and regulations for the use of Attractive Designs' services and website. By accessing our website or using our services, you agree to these terms. Please read them carefully.

Definitions

In these terms and conditions, unless the context requires otherwise:

• "We", "Our", "Us" refers to Attractive Designs
• "You", "Your" refers to the user or customer
• "Services" refers to all construction and home improvement services we provide
• "Website" refers to attractivedesigns.co.uk
• "Content" refers to all materials and information on our website

Services Agreement

Our service agreement includes:

• Written quotations valid for 30 days
• Project timeline and completion estimates
• Material specifications and quality standards
• Payment terms and schedule
• Warranty and aftercare service details

Your Obligations

As a customer, you agree to:

• Provide accurate information for project requirements
• Grant necessary access to your property
• Obtain required permissions and consents
• Make payments according to the agreed schedule
• Communicate promptly regarding any concerns

Our Obligations

We commit to:

• Deliver services to professional standards
• Use quality materials as specified
• Comply with building regulations
• Maintain necessary insurance coverage
• Protect your property during works
• Complete projects within agreed timeframes

Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property and protected by copyright laws. You may not use, reproduce, or distribute our content without permission.

Payment Terms

Our payment terms include:

• Deposit requirements before work commencement
• Stage payment schedules for larger projects
• Final payment upon completion
• Accepted payment methods
• Late payment penalties and procedures

Warranties and Guarantees

We provide:

• 10-year structural guarantee on major works
• Manufacturer warranties on materials and products
• Workmanship guarantee for 12 months
• Insurance-backed guarantees where applicable

Cancellation and Refunds

Our cancellation policy includes:

• 14-day cooling-off period for contracts
• Cancellation procedures and notice requirements
• Refund terms for deposits and payments
• Charges for work already completed

Limitation of Liability

While we strive for excellence, we limit our liability to:

• Direct losses caused by our negligence
• The value of the contract
• Damages covered by our insurance

Dispute Resolution

In case of disputes:

• Initial resolution through direct communication
• Mediation services if needed
• Legal proceedings as a last resort
• Jurisdiction under English law

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

For questions about these terms, please contact us at: